Terms of service

Terms of Service – KLOP AUSTRALIA PTY LTD

OVERVIEW
Welcome to KLOP! The terms "we", "us", and "our" refer to KLOP AUSTRALIA PTY LTD. We operate this website and online store (the “Services”) to provide you, the customer, with a curated shopping experience. These Terms of Service ("Terms") govern your use of our Services.

By using or accessing the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT
You confirm that you are at least 18 years old or have the consent of a parent or guardian to use the Services. You are responsible for the security of your account credentials and any activity under your account.

SECTION 2 – PRODUCTS
We strive to ensure product listings and images are accurate, but colour and appearance may vary depending on your device. We reserve the right to limit quantities, modify descriptions, or discontinue products without notice.

SECTION 3 – ORDERS
When you place an order, you make an offer to purchase subject to our acceptance. Orders are confirmed only once payment is received and accepted. Orders may be cancelled or adjusted at our discretion.

SECTION 4 – PRICES AND BILLING
Prices include GST where applicable. Shipping, handling, and import duties (if any) are additional. Prices are subject to change without notice. You agree to provide accurate billing and payment information.

SECTION 5 – SHIPPING
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers or external factors. Title and risk pass to you once the order is dispatched.

SECTION 6 – RETURNS
We accept returns for faulty products only, within 30 days of delivery. Return postage is the customer’s responsibility. Items must be returned in original packaging with all accessories. We recommend tracked shipping. Fees may apply.

SECTION 7 – WARRANTY
All KLOP products are covered by a 1-year warranty against manufacturing defects. For warranty claims, please contact us at info@klop.net.au.

SECTION 8 – INTELLECTUAL PROPERTY
All content, trademarks, and intellectual property on our Services belong to KLOP AUSTRALIA PTY LTD and its licensors. You may not copy, reproduce, or use our content without permission.

SECTION 9 – THIRD-PARTY LINKS
We may include links to third-party websites. We are not responsible for their content, products, or services. Access them at your own risk.

SECTION 10 – LIMITATION OF LIABILITY
To the extent permitted under Australian Consumer Law, KLOP is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products. Our liability for breach of any consumer guarantee is limited to the replacement, repair, or refund of the goods.

SECTION 11 – GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Victoria.

SECTION 12 – CHANGES TO TERMS
We may update these Terms at any time. Changes will be posted on our website. Continued use of our Services indicates your acceptance of any updates.

SECTION 13 – CONTACT DETAILS
KLOP AUSTRALIA PTY LTD
ABN 13 132 608 158
Email: info@klop.net.au